Refund policy

Please contact us immediately if you are not completely happy with your purchase. We will accept returns for full refund or exchange for faulty product or skin reactions provided the product is less than 20% used. All change of mind returns must be returned within 7 days from day of purchase with proof of purchase. For all returns, please contact the clinic for a returns form, and include this with your return. Once we receive your return we will process your refund via the same method that you made your purchase. If the return is due to a defective product or our error, please include your postage receipt and we will reimburse your shipping costs.

If you are unsure of the type of product you require, please contact the clinic for a consultation. Product stocked at Skin Clinic@Blyss contain active ingredients and are best prescribed by a professional. In the rare case that your skin becomes irritated, contact the clinic immediately so that we are able to guide you or offer an alternative.